Both of my events created an app in relation to their exhibition this year. What I found interesting was that they were also both free to anyone who wanted to download them. This meant that this was not a profit making tool but a way to enhance the customer experience and increase their knowledge of the event.
However I was disappointed in the national wedding shows app because of its lack of colour and attention to detail unlike the website, it also used a very basic layout which was practical but not appealing to the eye. The Hotelympia app used a similar format however this seemed more appropriate as it was being used for business as opposed to pleasure. Another similar aspect was you could create a schedule of the events you were going to attend whilst at the show and a timetable of everything going on each of the days. I personally feel that the apps were not publicised enough and not many visitors would have downloaded them.


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